Terms of Service

1. Acceptance of Terms

By accessing and using MellowWave's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

MellowWave provides AI-powered lead generation and marketing automation services. Our platform uses artificial intelligence to identify potential customers across social media platforms and generate personalized outreach messages.

3. User Responsibilities

Users are responsible for:

• Providing accurate and complete information during registration
• Maintaining the confidentiality of account credentials
• Ensuring all outreach activities comply with applicable laws and platform terms of service
• Using the service in a manner that does not violate any laws or regulations

4. Prohibited Uses

You may not use our service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To transmit, or procure the sending of, any advertising or promotional material without prior written consent
• To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
• In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful

5. Payment Terms

Our services are billed on a per-lead basis as outlined in our pricing plans. Payment is due upon receipt of invoice. We reserve the right to suspend or terminate services for non-payment.

6. Data Privacy and Security

We are committed to protecting your privacy and data security. Our data handling practices are detailed in our Privacy Policy. By using our services, you consent to the collection and use of information in accordance with our Privacy Policy.

7. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of MellowWave Technologies Ltd and its licensors. The service is protected by copyright, trademark, and other laws.

8. Limitation of Liability

In no event shall MellowWave Technologies Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

9. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the service at any time with reasonable notice.

10. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

11. Governing Law

These Terms shall be interpreted and governed by the laws of England and Wales, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: [email protected]
• Phone: +44 7449289044
• Address: 18 Greenaway Lane, Hackney, Matlock, England, DE4 2QB